What should be the first step before filling a prescription?

The first step before filling a prescription is to verify patient details. This crucial step ensures that the pharmacist has accurate information regarding the patient, including their identity, contact information, and prescription history. Verifying patient details helps to confirm that the prescription is valid, prescribed to the correct individual, and aligns with the patient’s medical history, including any potential allergies or contraindications.

This verification process also establishes a basis for ensuring proper communication with the patient regarding medication instructions and potential side effects. By confirming the patient's details, the pharmacist can prevent medication errors and ensure safe dispensing practices, ultimately leading to better patient outcomes. Ensuring the right patient receives the right medication is foundational to all subsequent steps in the pharmacy workflow.